Contact information

CONTACT US

We'd Love to Hear From You

Have a question about an order, product, corporate gifting, customization, or anything else? Our team at VelvetDrop is here to help.

Whether you're shopping for yourself, looking for the perfect gift, or planning bulk corporate gifting, feel free to reach out to us.

📩 Customer Support

For questions regarding:

Orders & order status
Product information
Returns & exchanges
Shipping & delivery
Corporate gifting
Bulk orders
Customized gift hampers
Product customization
Business enquiries

📧 Email Us

Email:- sayonvelvetdrop@gmail.com

We aim to respond to all genuine enquiries as quickly as possible. Response times may be longer during weekends, public holidays, and peak festive seasons.

💼 Corporate & Bulk Orders

For corporate gifting, bulk orders, customized gift hampers, employee welcome kits, festival gifting, or business enquiries, please email us with:

Required quantity
Product preferences
Customization requirements
Budget
Expected delivery date
Delivery location

Our team will review your requirements and get back to you with suitable options and pricing.

📦 Order Support

For assistance with an existing order, please mention your order number in your email.

For damaged, missing, or incorrect products, please include relevant photographs and, where applicable, an unboxing video to help us investigate the issue quickly.